Power of Revocation

Revocation right for consumers

(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)

Instructions for revocation

Revocation right

You have the right to revoke this contract within fourteen days without specifying any reasons. The revocation period is fourteen days with effect from the day,

In order to exercise your revocation right, you must inform us (Spengler & Meyer GmbH, Gutenbergstr. 4, 91522 Ansbach,  Telephone number: 0981 / 46 150-0,   Fax number: 0981 / 46 150-11,   E-Mail address: mail@feisol.eu) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent via post, fax or email). You can use the enclosed specimen revocation form for this, which however is not mandatory.

You can also electronically fill up and send the specimen revocation form or another clear declaration on our website (feisol.eu). If you use this option, we will immediately send you a confirmation (e.g. via email) about the receipt of such a cancellation.

In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.

We can refuse the repayment until the products are returned to us or until you have furnished evidence that you have sent the products back to us, depending on whichever is earlier.

You must return or transfer the products to us immediately and, in any case, at the latest within fourteen days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products before the expiry of the fourteen-day deadline.

You bear the direct costs for returning the products.

You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products.

If you have requested for the services to start during the revocation period, then you have to pay us a reasonable amount which corresponds to the proportion of the services already provided up to the time at which you inform us that you wish to exercise the revocation right as regards this contract in comparison to the overall scope of the services included in the contract.

Criteria for exclusion or expiry

The revocation right is not available for contracts

–  for delivery of products, which are not prefabricated and for whose manufacturing an individual selection or stipulation by the consumer is important or which are clearly tailored to the personal requirements of the consumer;

–  for delivery of products, which can spoil quickly or whose use-by date would be exceeded quickly;

–  for delivery of alcoholic drinks, whose price was agreed at the time of concluding the contract, which however can be delivered 30 days after the conclusion of the contract at the earliest and whose current value depends on the fluctuations in the market, on which the entrepreneur has no influence;

–  for delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

–  The right of revocation does not apply to contracts for the provision of services in connection with leisure activities, if the contract stipulates a specific date or period for the provision of services.

The revocation right expires prematurely in case of contracts

–  for delivery of sealed products, which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after the delivery;

–  for delivery of products if they have been mixed inseparably with other goods after the delivery, owing to their condition;

–  for delivery of sound or video recording or computer software in a sealed package if the seal has been removed after the delivery.

–  The revocation right expires when a contract for provision of services is concluded if the businessman has provided the service completely and has started with the provision of the service only after the consumer has given an explicit approval for the same and, at the same time, has also confirmed that he is aware that he shall lose his revocation right upon complete fulfilment of the contract by the businessman.

Specimen – revocation form

(If you wish to revoke the contract, please fill up this form and send it back to us.)

 

FEISOL
Spengler & Meyer GmbH
Grenzstr. 5
91522 Ansbach

Telefon: 0981 / 46 150-0
Telefax: 0981 / 46 150-11
Email: mail@feisol.eu

Tip: Delete whatever entry does not apply, and provide, as needed

Customer Data